FREE SHIPPING ORDERS OVER $100

Iconic Paw · Customer information

Shipping & Delivery

We know you’re excited to see your pet’s personality turned into art. Each Iconic Paw portrait is created from your photo through our AI-assisted portrait process and finished for your selected product, so your custom gift takes a little more time than an off-the-shelf item.

To ensure your custom gift arrives perfectly, we break our process into three distinct phases.

Phase 1: Art Creation (1–3 business days)

Your pet’s face is transformed in your chosen style, with their coloring, markings, expression, and distinctive details carried through to the final portrait.

Standard orders: 1–3 business days.

Skip the queue: Selecting this at checkout moves your photo to the front of the creation queue for faster design. It does not speed up courier shipping time.

Phase 2: Production (2–5 business days)

Once your art is ready, it moves into physical production. We print your approved artwork on museum-quality canvas using archival materials and carefully prepare it for shipping.

Phase 3: Shipping transit

All orders are shipped with full tracking so you can follow your keepsake’s journey from our studio to your door.

DestinationStandard shipping timeAverage total (order to door)
USA5–7 business days1–2 weeks
Canada5–8 business days1–2 weeks
United Kingdom5–7 business days1–2 weeks
Australia5–8 business days1–2 weeks
Europe & Rest of World9–16 business days2–3 weeks