Customer satisfaction is our utmost priority, making us the leading destination for custom royal portraits. We are committed to ensuring that you love your portrait, and we will go above and beyond to achieve that.
Lost Painting Guarantee
In the rare event that the painting is lost by the courier shipping agent, we will promptly send you a new canvas at absolutely no charge.
Artwork Damage
If your painting arrives damaged, please contact our customer support. We will quickly print and ship a new canvas to you, completely free of charge.
Modifications
If you are not satisfied after viewing the preview of the portrait, you can request revisions. We offer unlimited modifications at no additional cost. In the unlikely event that even after several modifications you remain unsatisfied with the result, we respect your decision. Please reach out to our customer support so that we can find the best solution for you.
100% Satisfaction
Upon receiving the portrait, if you are not completely satisfied with it, you have the option to return it in its original packaging within 30 days of receipt for a full refund. Please contact us for the return address.
